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| What Our Customers Say |
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…Your
representative recommended that we send a biopsy forcep to your repair
service. This biopsy forcep had been returned to our facility by the
manufacturer who stated that it was not repairable and that a new forcep
would cost us $520.00. Your company repaired it for $25.00. This type
of service is part of the team effort to provide our patients with excellent
cost effective care.
Nurse Manager, Washington
…Our Mobile representative has gone far beyond
our expectations with his knowledge and support. We could not be happier
with the quality of his work. His dedication to our hospital as well as
to your company is very admirable.
Central Sterile Supply Supervisor, Michigan
…Overall excellent every time. New before/after
photos with rigid scopes is an outstanding addition!!! Great customer
service, fair treatment, warranty good. Very satisfied.
Senior Biomedical Technician, South Carolina ...thank you so much for the loaner cord. We are very pleased with the repairs done on our cord in the meantime as we are with many of the repairs you have done for us. It’s a pleasure to work with a company who takes pride in providing quality service. Operating Room Supervisor, Michigan …Last year I had our instrument repairs done by another company that maintains instruments for our O. R. Then I continued to have problems with the ones they repaired. I scheduled with your technician because I had used him in the prior year and was pleased. I thought he only did sharpening! When I explained some other problems I was having he took the time to explain some things to me. He also checked my instruments thoroughly. I followed his instruction and when my instruments were returned I was quite pleased. They looked new! I was more than pleased with the prices as well. Director of Pediatric Services, Arkansas …With your advice and assistance we now have a very structured system in place and are able to provide our surgeons with instrumentation that is routinely inspected, repaired and sharpened. It is rewarding to have the surgeons compliment the quality of the instrumentation they are using on a routine basis. Manager, Surgical Services, Ohio …I was recently out your way with my colleagues to tour your outstanding company. I was extremely impressed at how well run your company is and how very friendly your team is. I look forward to a continued working relationship with your team and I thank you from the bottom of my heart for allowing me to get out of San Diego and visit your beautiful part of the world. When I heard 13 people from Columbus, OH won the Power Ball, I was hoping it was 13 people from your facility. You all deserve something like that happening to you! Operating
Room Supervisor, California
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